Client Background
A small-scale manufacturing company based in a growing industrial city. The company manufactures custom parts for the automotive sector, employing 60 staff members across various departments including production, quality control, and customer service.
Challenges
- Disjointed Document Storage: Documents were stored in various locations including local drives, physical filing systems, and email attachments, requiring significant time to locate files.
- Inefficient Communication: Departments relied on email or phone calls leading to missed updates and delays.
- Lack of Workflow Automation: Manual processes for inventory updates and purchase order approvals caused inefficiencies.
Solution
The company implemented Microsoft SharePoint to address document management and collaboration challenges:
- Centralized Document Repository: Created a single hub for all company documents with tagging and categorization for easy search and access from any device.
- Improved Collaboration: Enabled real-time co-authoring of documents across production, quality control, and sales teams, reducing email dependencies.
- Automated Workflows: Integrated Power Automate with SharePoint to automate approval processes, contract renewals, and inventory updates.
Results
- Time Savings: 30% reduction in time spent searching for documents.
- Increased Efficiency: Streamlined collaboration reduced production errors.
- Reduced Risk: Role-based permissions improved data security and compliance.
Conclusion
SharePoint implementation streamlined document management, improved collaboration, and automated workflows, resulting in time savings and error reduction. Centralized storage with enhanced security boosted efficiency and compliance, driving productivity gains and operational improvements.